Doing business requires knowledge and practical skills.
The Development Bank of Namibia believes that a successful client contributes to the Bank’s goal of creating development impact through enterprise activity. We assist our clients to become successful with mentoring and coaching mentoring program that builds client knowledge and practical skills.
Development Bank of Namibia’s Mentoring and Coaching
What we aim to achieve
- Education and information for potential and existing clients about the Bank’s requirements and processes
- Induction for all new DBN SME clients
- Competencies development (training and mentorship) for existing and future clients
- Improved business success for enterprises financed by the Bank
- Improved repayment capability through developing business skills and profitability/sustainability
- Support for other functions in the Bank where client development is needed
- Partnering with relevant insatitutions that offer similar support
- Developing training programmes and materials where required.
DBN’s Mentoring and Coaching Services
Business Administration
Advisory services to address knowledge and practical skills gaps
Improvement of business acumen
Mentoring and Coaching in specific fields of business
Project management
Marketing
Client service
Corporate governance
Human capital
Administration
Environmental management
Engineering/architecture
ICT
Procurement
Finance/accounting
Soft Skills
Leadership skills
Confidence skills
Work/life balance skills
Technical Support
Industry specific interventions can be conducted by industry experts, with focus on:
Technical know-how
Production process flow
Machinery – equipment operations/technology skills transfer
Product development (innovation and creation, packaging, labelling & global standards)
Exposure visits to similar business operations
Criteria for placing clients on the program
Clients are selected based on exposure to the Bank
Clients may be selected based on difficulties observed after borrowing from the Bank
Recommendations can be done by Investments (lending) and SME Finance (on or during application) and Portfolio Management and Credit Risk (after loans have been made)
Clients experiencing gaps in knowledge and skills are encouraged to approach the Bank
How it works
Once the need for mentoring and coaching is identified and agreed upon by the Bank a coach or mentor is identified that best suits the needs of the situation.
A set of guidelines defines the processes, roles and responsibilities of all involved.
An agreement is signed by all parties involved.
The client is requested to pay a small percentage of the cost of coaching or mentoring.
This can be recapitalised.
Contact
Paul Egelser
Manager: Mentoring & Coaching
pegelser@dbn.com.na
Theopoline Kamati
Mentoring and Coaching Officer
tkamati@dbn.com.na